Pego enables property managers to plan, source and manage soft FM services for their portfolios, simply and cost effectively.
The system provides an unprecedented level of transparency into every aspect of operations at every client site.
The system provides an unprecedented level of transparency into every aspect of operations at every client site.
Core is the foundation of the system, allowing you to assign scheduled tasks to operatives onsite, and logging task completion.
Pulse enables demand-driven cleaning through low-cost feedback points that are easy to deploy.
Sense unlocks the power of smart buildings, IoT and AI to elevate your operations to an unprecedented level of automation and efficiency.
Merit will launch in 2025, introducing productivity based bonuses for low income operatives.
Pego Core is the foundation of our platform. It digitises your operations and baselines service delivery.
Managers work from a live dashboard that shows what is planned, what is happening, and what has been completed across sites and portfolios.
Operatives use a simple mobile app that guides their day, records delivery, and captures proof of service as work happens.
Together, this turns schedules into managed operations, creates independent evidence of delivery, and allows services to be improved incrementally over time.
Its value comes from assurance and transparency, making standards visible, provable, and defensible.
How Core works:
Pego creates a digital model of your buildings, without charge.
Managers set the specifications.
Tasks are automatically scheduled and pushed to each operative’s mobile app.
Operatives complete tasks.
Managers get full log of task completion.
End clients get aggregated contract performance metrics.
Pego monitors the contract delivery and proposes adjustments to the specifications, creating a cycle of continuous improvement.
Pego Core + Pulse moves operations from static delivery to live performance.
Building on the structure and proof provided by Core, Pulse introduces dynamic, on-demand workflows driven by real needs.
Requests can come from anywhere: occupants via simple QR codes, managers through the dashboard, operatives on the mobile app, or existing third-party platforms and ticketing systems such as IWMS and messaging tools.
All inputs are automatically prioritised and merged into a single live task list, directing teams to the issues that matter most.
Supported by dedicated account management and Pego’s optimisation consultancy, Pulse focuses effort on outcomes that matter rather than fixed routines, to drive efficiencies.
Issue Reporting
Anyone in the building can scan the QR code toreport a problem instantly.Users can take a photo and flag issues such ascleanliness concerns or maintenance faults. Thereport becomes a live task in Pego and is sentdirectly to the responsible team.
Attendance Verification
Operatives scan the QR code using the Pegoapp when they arrive at a location. Thisrecords proof of attendance with a precisetimestamp, creating a clear and auditablerecord of service delivery.
Location-Based Task Access
Scanning the QR code givesoperatives immediate access tothe tasks assigned to that specificspace. They can start work,follow instructions, and confirmcompletion through the app,ensuring every task is loggedand visible.
Sensor driven operations using IoT sensors and Reasoning AI.
Sense takes on demand operations to the next level, utilising Smart Building data to identify, locate them on the digital model, and dispatching service providers, to keep facilities running optimally.
The Pego platform is hardware agnostic. We can integrate with most workplace sensors, connect to existing platforms where you already collect Smart Building data, or bespoke an installation for your building using the most suitable devices for your specific goals.
Pego’s unique sensor Pods utilise computer vision coupled with Artificial Intelligence to identify tasks in real-time and push them to the dashboard and mobile app. In addition, the Pods accurately track footfall and flag high utilisation areas for more frequent servicing.
In addition to identifying visible issues using AI, the Pego Pods generate spatial intelligence data for occupancy, temperatures and space utilisation with unprecedented detail.
How Sense works:
Pego prepares a tailored IT installation for your buildings, with a mix of sensors that best match your specific business cases.
The Pego team manages the installation, setup and integration of all hardware (Pego and third-party).
The system can also be integrated with APIs of pre-existing technologies on site.
Pego analyses all data sources using AI to create tasks driven by Smart Buildings.
The Pego Pods utilise Computer Vision and reasoning AI to provide an unprecedented level of intelligence on the status of facilities.
Empower operatives by offering financial rewards based on clear productivity metrics
Merit creates simple user-friendly incentives to boost the productivity of operatives, based on individual performance metrics.
When part of a worker’s pay is tied to clear performance goals, they tend to produce substantially more, making Merit a win-win: Higher service standards at lower costs, whilst creating game changing social impact by lifting the real wages of hard working operatives.
How Merit works:
The Pego app automatically tracks operative task completion rates.
Reward levels and criteria for allocation can be configured by the service provider.
Operatives can track the rewards earned on their Pego app, at any time.
Pego can integrate with the service provider’s payroll and HR platforms, enabling the seamless delivery of rewards to operatives.
The Shell is a new layer of intelligence that brings transparency, structure, and full oversight to exterior building maintenance.
Facade cleaning is one of the most operationally risky and opaque services in facilities management. Often carried out by specialist subcontractors and executed at height, it lacks the real-time visibility, safety assurance, and documentation expected in modern property operations.
The Shell solves that. It digitises facade cleaning workflows, tracks subcontractor activity live, and gives facilities teams the power to manage exterior services with the same control they have inside the building.
With Shell, exterior maintenance becomes a managed and measurable process.
Create and share engaging, detailed reports on your progress and the state of the building - or allow clients to interact directly with the digital twin for full transparency.
Monitor SLA performance with automated logs and timestamped activity records.
Access real-time data and historical records for every clean. Improve accountability.
The Shell works seamlessly with your existing Pego solutions unifying interior and exterior operations on a single platform.
The world’s first Artifical Intelligence Machine Vision solution for facilities management.
Our sensor Pods monitor occupancy, footfall, spacial changes and surface temperatures, combining all the main workplace sensors in a single device.
They also include our unique Computer Vision, which provides unprecedented cleanliness and tidiness insights.
The Pods are mounted on the ceiling, using easy assembly plastic brackets provided by PEGO. All Pods require a Category 6 Ethernet cable for power. Connectivity can be provided by the same Ethernet cable or by WiFi.
The Pods use high-accuracy 8x8 pixel infrared thermal sensors, which can detect temperature variations within each pixel with 0.25°C precision.
Advanced proximity and ranging sensors provide highly accurate real-time distance measurements.
The shutter consists of a proprietary glass screen, which is opaque when at rest. When energised, the shutter becomes momentarily transparent, allowing the imaging device to capture an image of the vacant facilities.
The shutter conceals a camera, which is exposed to collect images only when spaces are vacant. Whenever someone is within range of the Pod, the camera cannot take pictures (and is not even visible).
The Pego Pods generate additional datasets that that are invaluable for the wider building services.
The cumulative utilisation of the areas of a building over a given time period, with unrivalled detail.
The temperatures of all areas monitored by Pego Pods and other sensors can be plotted as a heatmap, providing valuable independent insights on HVAC efficiency, energy savings, and comfort of occupants.
Reasoning AI analyses images of vacant spaces to determine their status, and any tasks that may be required to keep them clean, safe, and comfortable. Tasks are automatically assigned to the relevant teams.
If you have any questions or need any assistance please contact us below, and our team will help you setup your perfect system to achieve more efficient cleaning operations.
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